existing customers: click on the Pink Perks icon on your screen's bottom left-hand corner and log in to your account.

new customers: create a Pink Lily account to start earning points and redeeming rewards! ensure that you are subscribed to our newsletter to get the first look at new arrivals and sales!

there are so many ways to earn points! you'll receive points for every dollar spent, by completing a post-purchase survey, or be rewarded for engaging with us through our social media channels.

we will invite customers to leave reviews two weeks after they make a purchase. to receive Pink Perks Points, a customer must utilize the unique link sent to the email address on file and leave a review through the form included. points will only be rewarded by using this unique link.

Multiple reviews placed by the same customer within seven days will only be rewarded once. Points will automatically be added to the customer's Pink Perk account within 30 minutes after posting the Review. Be sure to check the Pink Perks Dashboard on the bottom left of our screen for all the ways to earn!

once you've graduated to a new status, you've earned that status for the rest of the calendar year and the following calendar year. for example, if you hit the point threshold for Magenta on August 1, you retain Magenta status until December 31 of the next year. you must qualify to the point threshold for your VIP tier every calendar year to re-qualify it year over year.

log into your account on pinklily.com and click on the Pink Perks icon located on your screen's bottom left

points will only expire after an extended length of inactivity. in other words, as long as you continue to earn (or spend) your points, they'll remain in your account. and don't worry, we'll give you a fair warning (via email) if your points will be expiring.

no, you can only have one Pink Perks account and one login. only one account will be associated with your points, and you cannot combine email accounts.

you can spend the points by applying your balance to items in your cart when you check out- or you can wait and accumulate them to spend on a more significant purchase! you cannot use points to purchase a Pink Lily gift card. points cannot be combined with a coupon code. once you hit a reward threshold, you must use that reward coupon in a single purchase; it will not carry a remaining balance.

if you're having technical difficulties or have confusion over how the points system works, please contact our Customer Care team by clicking HERE.

your points will be allocated once your order ships, so check back and watch those points pile up!

reward points are eligible on merchandise prices only; taxes, shipping, and purchases made with a Pink Lily E-Gift card or account credit are not eligible to earn rewards.

once you've earned a reward, it will remain in your account until you're ready to redeem it. note, each code is single-use, and balances cannot carry over. your Pink Lily coupon code can be used simultaneously with a Pink Lily E-gift Card, but it cannot be combined with other promotional codes.